Eidetic

Independent AI product and systems engineer · London

Robin Miklinski, drawn in stipple and dissolving into a field of data points.

Robin Miklinski

I build, improve and verify AI products and software systems.

For fifteen years, I’ve delivered and validated systems and built high-performing teams across global platforms, retail, defence and security.

Discuss a project → See selected achievements ↓

Previously

  • Reward Gateway Employee engagement platform
  • ASOS Global online fashion retailer
  • Perkbox Employee benefits and wellbeing platform
  • Huddle Secure document collaboration platform
  • BAE Systems Detica Cybersecurity and intelligence consultancy
  • Sopra Steria Technology consultancy; defence practice
  • HP Computing and printing technology
  • Fujitsu Digital services and IT systems

Selected results 01—03

Built the evidence to assess an AI assistant for release Reward Gateway · Employment history
At Reward Gateway, I developed evaluation and security tests for an existing assistant across web, iOS and Android. The 180 tests examined answer quality, prompt injection, tenant isolation and personal data.
Rebuilt an inherited planning application scoring system Your Right 2 Light · Client engagement
For Your Right 2 Light, I took over a poorly documented product, restored a failed council dataset and rebuilt its scoring system. I re-scored more than 24,000 applications and onboarded the external development team.
Grew an engineering team and rebuilt its delivery infrastructure Reward Gateway · Employment history
At Reward Gateway, I grew the function from four to 15 engineers, supporting more than 200 people in product and engineering while rebuilding quality infrastructure and continuous integration.
01 / What I do

I believe that there is beauty in simplicity, especially when it comes to tech. If a system has become messy and complicated to change, I can help, whether that is code or architecture.

02 / Achievements

Work I have been responsible for

Reward Gateway Employment history · 2019–2026

Reward Gateway: engineering systems at organisational scale

  • AI product evaluation. Built the release and security tests for the company’s first customer-facing AI product, covering answer quality, prompt injection, tenant isolation, personal data and retrieval scope.
  • Incident analysis. Analysed 451 production incidents over ninety days and built the Python pipeline behind a £227,000 annual business case for preventable failure.
  • Delivery infrastructure. Coordinated roughly one thousand tests across pull-request, release and nightly runs, and grew the team that operated them from four to fifteen engineers.
Employment history Read the Reward Gateway case study →
Your Right 2 Light Client engagement · 2025–2026

Your Right 2 Light: rebuilding a production scoring system

  • Rebuilt a Dart, Flutter and Firebase scoring system.
  • Restored a failed council dataset and re-scored more than 24,000 planning applications.
  • Onboarded the external development team.
Client engagement
03 / Selected code

Tools from my music workflow

eidetic-sample-tools

A non-destructive toolkit for reviewing, organising and exporting sample libraries, with previews, undo records and listening as the final approval step.

Source →

audio-service

An audio-processing service for metadata cleaning, BPM detection and FLAC-to-AIFF conversion, with source retention enabled by default.

Source →
04 / About

More about me and my work

Engineering. At Reward Gateway, I was Head of Quality Engineering and later Principal Quality Engineer, working hands-on on AI evaluation and release readiness.

  • My experience spans defence and intelligence data systems, retail at peak scale, collaboration software and global SaaS used by millions.
  • I work primarily in Python, JavaScript, TypeScript and C#, and hold a BSc (Hons) in Internet Engineering from the University of Exeter.

Speaking. In 2024, I spoke at BrowserStack in London on Observable Test Automation at Scale, including the GenAI pull-request review work described in the case study.

Outside engineering. My interests include audio engineering and electronic music production. I previously held a residency at EGG London and hosted a DJ show on AAJA Radio.

05 / Contact

If you have a project in mind, write to me.